Effective Date: 12 May 2026

Last Updated: 12 May 2026

Welcome to Shivyogi Enterprises (OPC) Private Limited (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, interact with our services, contact us, or engage with us for IT outsourcing, website development, software development, digital solutions, maintenance, consulting, or related services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you contact us, fill out a form, request a quote, book a consultation, or use our services, we may collect:

• Full name

• Company name

• Email address

• Phone number

• Business address

• Billing information

• Project requirements

• Communication details

• Any information voluntarily submitted by you

B. Technical Information

We may automatically collect certain technical data when you visit our website, including:

• IP address

• Browser type

• Device information

• Operating system

• Referring URLs

• Pages visited

• Date and time of access

• Website usage analytics

• Cookies and tracking data

C. Client Project Data

As part of providing IT outsourcing and technology services, we may process or access:

• Website content

• Software-related data

• Hosting information

• Business systems data

• Design assets

• API credentials

• Project documentation

• Client communications

We access such information only as necessary to provide agreed services.

2. How We Use Your Information

We may use collected information for the following purposes:

• To provide IT outsourcing and technology services

• To respond to inquiries and support requests

• To communicate regarding projects and updates

• To prepare proposals, quotations, and contracts

• To improve our website and services

• To process payments and invoices

• To maintain security and prevent fraud

• To comply with legal obligations

• To send service-related notifications

• To conduct internal analytics and business operations

• To provide marketing communications (where permitted)

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website performance.

Cookies may help us:

• Remember user preferences

• Understand visitor behavior

• Improve website functionality

• Measure marketing performance

• Enhance website security

You may disable cookies through your browser settings. However, some parts of the website may not function properly.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

• Employees and authorized team members

• Trusted contractors and freelancers

• Hosting providers and cloud service providers

• Payment processors

• CRM and communication platforms

• Legal, regulatory, or government authorities when required by law

• Professional advisors including accountants and lawyers

All third parties are expected to maintain confidentiality and use information only for legitimate business purposes.

5. Data Security

We implement reasonable technical, administrative, and organizational measures to protect personal information against:

• Unauthorized access

• Data loss

• Misuse

• Alteration

• Disclosure

• Destruction

Security measures may include:

• Secure hosting environments

• Access controls

• Password protection

• Encrypted communications where applicable

• Internal confidentiality practices

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide services

• Fulfill contractual obligations

• Resolve disputes

• Maintain business records

• Comply with legal requirements

When data is no longer required, we may securely delete or anonymize it.

7. Third-Party Services

Our website or services may include links or integrations with third-party platforms, including:

• Payment gateways

• Analytics services

• Social media platforms

• Hosting providers

• Communication tools

• CRM systems

We are not responsible for the privacy practices of third-party websites or services. Users should review their respective privacy policies.

8. International Data Processing

Depending on the services used, your information may be processed or stored in countries outside your location.

By using our services, you consent to such transfer, storage, and processing in accordance with this Privacy Policy.

9. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

• Access to your personal data

• Correction of inaccurate information

• Request deletion of data

• Withdraw consent

• Restrict processing

• Object to certain uses

• Request data portability

To exercise any rights, contact us using the details below.

10. Confidentiality of Client Projects

We understand the importance of confidentiality in IT outsourcing and technology services.

Any confidential information shared during projects, discussions, or partnerships will be handled with reasonable care and confidentiality.

Separate Non-Disclosure Agreements (NDAs) may apply for specific projects or engagements.

11. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

12. Marketing Communications

We may occasionally send:

• Service updates

• Business announcements

• Promotional communications

• Industry insights

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.

13. Compliance with Laws

We aim to comply with applicable privacy and data protection laws, including relevant Indian laws and other applicable international regulations where required.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Continued use of our website or services after updates constitutes acceptance of the revised policy.

15. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Shivyogi Enterprises (OPC) Private Limited

Email: info@shivyogienterprises.com

Phone: +91 99580 90763

Website: www.shivyogienterprises.com

Address: Plot no. 33, Basant Kunj Colony, Jamalpur Kalan, Near Jagdata Farm, Jiyapota Road, Jwalapur, Haridwar, UK - 249404

16. Consent

By using our website and services, you consent to this Privacy Policy and the collection and use of information as described herein.